Management & business
Service catalogue and SLAs
We contribute to efficient definition and production of service catalogues and service level agreements (SLA) between an organisation and its suppliers.
We manage projects in the area desired by the client with experts certified in agile or waterfall methodologies. We adapt to the client’s own methodologies and add value with Scrum Masters, Product Owners and highly-qualified functional analysts.
IT supplier agreement supervision
We carry out auditing, control and supervision of service level agreements (SLA) between IT suppliers and the organisation. We contribute to resolving disagreements and make improvement proposals focused on providing quality services based on the defined service catalogue.
PMO design and implementation
We offer integrated project management office (PMO) services for any client need. We contribute our experience with large clients for the design of a PMO, monitoring mechanisms, decision-making bodies, coordination and execution and control indicators and KPIs to add value.
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